Capital One Mortgage Complaint

Capital One Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account New Jersey

- - - - - - - - - - - NJ - -/-/- - / - - : Loan # - Property address same as above To Whom It May Concern : This is regarding a bank load ( mortgage ) that when into foreclosure on our residence listed above. We were offered verbally ( and also by letter ) a chance to modify this loan under an agreement of a trial period of three months. I, -, verbally accepted this program immediately ( - -, - ). The three month trial period consisted of paying the amount requested by Capital Bank on time or before the - of the month beginning -/-/- through - -, - in the amount of $730.00. My husband and I agreed to this and complied with their request. Thus far, we have wired 2 payments on time with the third being due - -, -. In the meantime Capital Bank sent a letter to us stating that there were - liens against the property from The - - - -. The - lien being in -/-/- in the amount of $50.00 and the - lien being in -/-/- in the amount of $2900.00


First of all my husband and I were not born as of -/-/- and in -/-/- we were - year old. Capital Bank refers to our residence which did n't exist back in the above dates rather was built in -/-/-. The property ( - - -, -, New Jersey - ) was left to us via inheritence in -/-/-. At that time there were no liens on this property. Furthermore, in -/-/- we borrowed $200000.00 from ING Bank and the liens did not appear at that time either. We have been informed that ING Bank was bought by Capital One Bank. Capital One has put my husband and I back into foreclosure and is preparing to take our residence away due to these liens. It was not the mortgage we were behind on rather the property tax. The taxes were to be included with our mortgage modification and that is what we are now paying on the mortgage including taxes. We have had several hardships in the past three years. First of all, we owned a - family dwelling next door to our property which we collected approximately $60000.00 in rent a year. Unfortunately, - of the tenants in -/-/- started a fire with a faulty electric heater and burned the --family down to the ground. Since then we have lost our income in rents, and the building. Secondly, I, - - - had a serious fall -/-/- and was in - and hospitals to -/-/- as I -. -. This put my - on hold for 2 months in which I lost almost 3 months of work recovering. Obviously this made us fall behind financially. My - is a - person office and was closed this length of time.