JPMorgan Chase & Co. Complaint

JPMorgan Chase & Co. Consumer Loan department,

Vehicle loan Managing the loan or lease Missouri

When I got this loan in - it was promised by both the bank and dealer that if I made payments on this vehicle for twelve months they would then lower the interest rate on this vehicle loan. This never happened. It is now - and the rate is still excessively high and does not qualify for refinancing. This bank is very misleading and I can not wait to get rid of the loan.

JPMorgan Chase & Co. customer in Missouri
Mar 21, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

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