Cashing a check without an account Account opening, closing, or management
Bank of America Bank account or service department,
Cashing a check without an account Account opening, closing, or management New Jersey
To whom it may concern, This is a second time I submitted a complaint for BofA on this forum for not cashing a payroll check. The first was last year, case -. At that time, BofA replied with a letter saying they are required to cash payroll checks as long as the account has funds and I have a government issued picture Id. From that time forward, most of the branches would cash the payroll with some occasions where the branches would NOT and I would call the BofA corporate office to resolve issue for a few more months. This is now the 3rd or 4 time I have to call the corporate offices over the year and it is getting tiring. Today was the day I decides to open another complaint here for the same issue since I was denied again at the - NJ BofA branch by manager - -. I will ask again, as long as the account has funds and I present correct ID, what other reasons can a Payroll check not be cashed at the bank it is drawn against? With kind regards, - - ( - ) - - - - -- NJ
Bank of America customer in New Jersey
Mar 21, 2016
* Source: CFPB Complaint Database
Bank of America response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.bankofamerica.com/ |
Phone | (704) 386-5681 |
Address | 100 N Tryon St Ste 220 Charlotte NC 28202 |
Bank of America | |
Bank of America |
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