Bank of America Bank Account Or Service Complaint

Cashing a check without an account Account opening, closing, or management

Bank of America Bank account or service department,

Cashing a check without an account Account opening, closing, or management New Jersey

To whom it may concern, This is a second time I submitted a complaint for BofA on this forum for not cashing a payroll check. The first was last year, case -. At that time, BofA replied with a letter saying they are required to cash payroll checks as long as the account has funds and I have a government issued picture Id. From that time forward, most of the branches would cash the payroll with some occasions where the branches would NOT and I would call the BofA corporate office to resolve issue for a few more months. This is now the 3rd or 4 time I have to call the corporate offices over the year and it is getting tiring. Today was the day I decides to open another complaint here for the same issue since I was denied again at the - NJ BofA branch by manager - -. I will ask again, as long as the account has funds and I present correct ID, what other reasons can a Payroll check not be cashed at the bank it is drawn against? With kind regards, - - ( - ) - - - - -- NJ

Bank of America customer in New Jersey
Mar 21, 2016

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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