Navient Solutions, Inc. Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer having problems with customer service

Navient Solutions, Inc. Student loan department,

Non-federal student loan Dealing with my lender or servicer Having problems with customer service Missouri

Information stopped showing up or being delivered to my mailing address, I found it is being sent to an old address with my private information and loan information. I can not get a live person from Navient on the phone to correct the issue or to even be able to pay them/set up a payment plan.

Navient Solutions, Inc. customer in Missouri
Mar 18, 2016

* Source: CFPB Complaint Database

Navient Solutions, Inc. response to complaint:
Closed with explanation

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