BB&T Financial Mortgage Complaint

BB&T Financial Mortgage department,

Other mortgage Loan modification,collection,foreclosure Tennessee

Over the course of 7 months of negotiations and several foreclosure sale postponements. We accomplished raising money to Fully Payoff our - Mortgage ( BB & T ) and Short Pay - Lien Holder ( --HELOC ). Another Foreclosure date was set for - -, 2016, without my knowledge, no notice to - Lien Holder, and No notice posted on - - -, webiste ( Foreclosing Attorney ) We were in bi-weekly communication with - - - to obtain a updated payoff and no one mentioned New Sale date. We would have put in a request for postponement as in previous occasions. Most assuredly with money coming from IRA account to pay it off. However, We closed on - -, 2016 using a copy of my husband Power of Attorney. He was out of state in - - - - and hard to reach. He gave me POA to sign closing docs for him. The Original POA was lost in the mail and another had to be sent. On the afternoon of - -, 2016, The Title Company received the Original POA and began to disburse funds. They hand delivered the check to Junior Lienholder on - -, 2016, and


& T that Full Payoff was available if they accept the payoff. BB & T advised they could more than likely allow Us to redeem the property due to State of TN 730 day Redemption Period. Even IF we Knowing or Unknowingly waived our rights to redeem int he original Deed BB & T could work around this to accept Full Payoff regardless to Third party buyer. BB & T sent request to - -. - - advises me as of - -, 2016, that it is at the discretion of the Servicer and their attorney to allow borrower to redeem the property. - - - do NOT want to approve - - for -. I find it strange and unjust that - should reject the actions taken by their client to work with Us. - - - is not interested to accept Full Payoff. - wants the foreclosure sale to stand in spite of my conversation with BB & T ( - - - 's client is attempting to work with Us ) BUT - - - do not want to work with Us.