JPMorgan Chase & Co. Credit Card Complaint

JPMorgan Chase & Co. Credit card department,

Advertising and marketing Virginia

In - 2016, I applied on-line for a - REWARDS Club offered by chase bank.I saw the advertisement on-line which had an offer of $50.00 statement credit after first purchase plus - points after spending $1000.00 in first 3 months of opening card. After the card arrived, I called the cr. card co. to ask a question and the subject of the offers came up too. I was told that I would not get the $50.00 cash! I told them why, the agent did not know why. Talked to a manager who never replied. Called several times, and I was told finally that I can get - miles instead as an offer. I declined and insisted to get what the original ad had offered which enticed me to apply for the card. After much back and forth, I was asked to sent a copy of the ad which I had and fax it to them. In response I was told that someone has left a note on my account that " I was not eligible for the offer of $50.00 ''. My last call to them was to put this in writing and explain exactly what they mean by this, how was I not eligible for their advertisement?. Well this was two weeks ago. I never got a letter of explanation and no one has contacted me. As a consumer, I hate bate and switch games. I applied on-line from the point ( page ) where the bonus offer was made and there was a button which said " apply here ''. so there was no other referral pages. no other links, but direct apply from the offer page. I want my $50.00 and I want Chase be noted for their advertisement violation and this bate and switch game.