Navient Solutions, Inc. Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer keep getting calls about my loan

Navient Solutions, Inc. Student loan department,

Non-federal student loan Dealing with my lender or servicer Keep getting calls about my loan Texas

I went to - - and told them I was interested in -. They convinced me that the - would be the best fit for me and get me the education I needed to become a -/-. I took out a federal loan for a little over $2000.00 to cover the Dell Laptop they were providing and a private loan for over $16000.00 to get me through the - semester. I was NOT provided a syllabus before the loan papers were signed. I took it on trust that the agent representing me and getting me signed up knew what the program was and was taking care of me. I was - years old and incredibly naive. Upon my first day of the - semester I was given my syllabus. The - semester consisted of basic courses that each - required to complete. It was n't until halfway into the - semester that I received a syllabus for classes for semester -. Upon receiving the syllabus I immediately went to the web site ( Itt.EDU ) to figure out what the description for the - was as the upcoming courses were completely centered around - and - -. The website, low and behold, had undergone a drastic update and my CAMPUS in - -, AR showed they had the - program available. Armed with my newfound information, I proceeded to visit the DEAN in her quarters. She DENIED that the - was available at our campus and COULD NOT explain WHY I had been put in the - for -. I immediately withdrew HALF WAY through the - semester. Since then I have had my wages garnished to completely cover the federal loan PLUS high interest, and now I am receiving upwards of 10 phone calls a DAY to retrieve $18000.00 for the private loan. Not only am I being harassed, but the references listed by my co-signer are also being harassed despite numerous requests to remove them from their calling list.

Navient Solutions, Inc. customer in Texas
Feb 16, 2016

* Source: CFPB Complaint Database

Navient Solutions, Inc. response to complaint:
Closed with explanation

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