International money transfer Money was not available when promised
The Western Union Company Money transfers department,
International money transfer Money was not available when promised New Hampshire
I made the decision to use WESTERN UNION to transfer $500.00 to a stranded friend in -, - -. She was homeless, no cash, and with her young son. The WESTERN UNION Website advertised that they would be able to get it to her same day. IT HAS BEEN 6 DAYS SINCE I SENT THE MONEY!!! AND MY FRIEND IS STILL WITHOUT IT!!! I have called and written with no resolve. SHAME ON YOU WESTERN UNION!!!!! She has all the necessary ID and numbers needed. They use the excuse of being a chain and not having control over their vendors. THAT is CORPORATE -!
The Western Union Company customer in New Hampshire
Feb 16, 2016
* Source: CFPB Complaint Database
The Western Union Company response to complaint:
Closed with explanation
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