Ally Financial Inc. Consumer Loan department,
Vehicle loan Taking out the loan or lease Kansas
I purchased a vehicle in - - with GM Financial ( Ally subsidiary ) and was charged an exorbitant interest rate! I just learned about a DOJ settlement requiring Ally to reimburse minority customers who were charged unfair rates for purchases from - - - -, and I fall under this category. However, I was NEVER notified of this DOJ lawsuit/settlement agreement & am now being told " too bad - you missed the deadline! ". Ally is NOT notifying all affected consumers & I believe it 's to reduce their payout loss ratio!
Ally Financial Inc. customer in Kansas
Feb 04, 2016
* Source: CFPB Complaint Database
Ally Financial Inc. response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.ally.com |
Phone | 704-444-7824 |
[email protected] | |
Address | P.O. Box 380901 Bloomington MN 55438 |
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