Ally Financial Inc. Consumer Loan Complaint

Vehicle loan Taking out the loan or lease

Ally Financial Inc. Consumer Loan department,

Vehicle loan Taking out the loan or lease Kansas

I purchased a vehicle in - - with GM Financial ( Ally subsidiary ) and was charged an exorbitant interest rate! I just learned about a DOJ settlement requiring Ally to reimburse minority customers who were charged unfair rates for purchases from - - - -, and I fall under this category. However, I was NEVER notified of this DOJ lawsuit/settlement agreement & am now being told " too bad - you missed the deadline! ". Ally is NOT notifying all affected consumers & I believe it 's to reduce their payout loss ratio!

Ally Financial Inc. customer in Kansas
Feb 04, 2016

* Source: CFPB Complaint Database

Ally Financial Inc. response to complaint:
Closed with explanation

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Contact Ally Financial Inc.

https://www.ally.com
704-444-7824
[email protected]
P.O. Box 380901
Bloomington MN 55438

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