TransUnion Credit Reporting Complaint

TransUnion Credit reporting department,

Unable to get credit report/credit score Problem getting my free annual report Texas

I went through - to receive my credit report. No problem at all with -. TransUnion is another story! Once I was redirected to the TransUnion website and pulled up my credit report the website directed me to a password site ( within just a few seconds ). I was not aware of any password for TransUnion. I contacted customer service and was given a temporary to get into my account. Ahh all good, right? Not so fast! When I tried to get in to see my credit report and it gave me the message that you have accessed your - free report and are not allowed more than - but, I could purchase -. Problem, I would n't let me access my free report. I contacted customer service - more times trying to get to my report. Basically, I was told that once the page was moved away from I no longer had access to my report. Funny, their site removed me in less than 30 seconds from being in my report. When I ask if they could reset so I could get in since it was the same day. I was told to every question " No, you


Note : The other agencies sent me emails with reference numbers so I could pull up my free report at anytime. I work in - side of things, so I know what can and ca n't be done from a application standpoint. I work for a company - and I know the business. When I asked to talk to someone - to help get the flag reset - I was told they did n't have an - department - WHAT!! Anything I requested was denied, saying you can buy a report ( get the picture? ). Bottom line I believe TransUnion is pulling a scam to make you have to buy a report. - last note. The main reason I was pulling my report from TU in the first place was to get them to close a - account that had been reported to the them as paid and closed in -/-/- 2015 but, they failed to do so. I have proof - they were sent the information but, never updated the account. This is affecting my credit score. When I ask the CS person if I could get help with closing this account - Ummm, yes but, you have to have your Report ID and that means I have to buy - because I ca n't access my free - to get that ID. Just another pointer towards a scam. I bet I heard you will have to purchase a report more that 10 times in the course of trying to get my free one.. PLEASE HELP! Why are these companies under more stringent regulations and control - they basically control our lives!