Nelnet Student Loan Complaint

Nelnet Student loan department,

Non-federal student loan Dealing with my lender or servicer Need information about my balance/terms Arizona

I attended - - - - in - in -. FirstMark Services is currently the debt collector .- is the entity that controls FirstMark . They are unable to verify the balance and it is completely wrong. They are unable to explain where or how the interest is calculated. I have asked for a breakdown over and over again. What they have sent me is insufficient because the numbers do n't add up. I have made numerous payments that I have not gotten credit for or been itemized. I wrote a check for $62000.00 which I doubt was credited correctly. I have not gotten credit for any payments made between - which is impossible. I would have been in default and I never defaulted. I have forensic accountants to prove that FirstMark/- is simply making a number up and can not prove it. I believe they are in violation of the FDCPA as their actions are unconscionable and I expect to be compensated. I want them to answer the forensic accountants questions. Further, they have called me numerous times before - Again, a violation of the FDCPA that I expect to be compensated for. This is a sloppy organization that ignores the FDCPA .They do n't know what my balance is based on. They are unable to accurately itemize past payments made. They call me at unreasonable hours. I want a breakdown that shows every single payment that I ever made to FirstMark/- as well as how every single charge was made. If they are unable to do so, I expect to be compensated.