Citibank Prepaid card department,
Gift or merchant card Unauthorized transactions/trans. issues Minnesota
- issued a $50.00 " rebate card '' that showed an expiration date but did not state anywhere on the card that the balance was forfeited at that time. The call center manager - agreed that this was deceptive and had me contact his supervisor, - Agent ID -, a member of corporate support team CITI prepaid. Their phone number is -. The card number is - - - -, - -, - -. This is a horrible practice and should have the same 5 yr ( at a minimum ) time limit that gift cards have as well.
Citibank customer in Minnesota
Jan 29, 2016
* Source: CFPB Complaint Database
Citibank response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | http://online.citibank.com/ |
| Phone | 800-870-1073 |
| Address | 701 E 60th St N Sioux Falls ND 57104 |
| Citibank | |
| Citibank |
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