Navient Debt Collection Complaint

Federal student loan Communication tactics frequent or repeated calls

Navient Debt collection department,

Federal student loan Communication tactics Frequent or repeated calls Virginia

I received 3 calls to my cell phone on -/-/2016 and 2 more today -/-/2016 from Pioneer Credit. There have also been calls to my sister 's cell phone, my parents ' home and other calls to cousins, aunts, in-laws, etc. I am not the holder of this debt, but Pioneer Credit continues to call in an attempt to find the debt holder. I told the caller to stop harassing my family. Hopefully it will stop as the FDCPA only allows them one communication per person ( which they have already exceeded to many of the above mentioned persons ) and they must stop if told to.

Navient customer in Virginia
Jan 22, 2016

* Source: CFPB Complaint Database

Navient response to complaint:
Closed with explanation

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http://www.navient.com/
(302) 283-8000
123 S Justison St Ste 300
Wilmington DE 19801
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