Astoria Bank Bank Account Or Service Complaint

Astoria Bank Bank account or service department,

Checking account Making/receiving payments, sending money New Jersey

On - -, -, someone presented a check for cash which was debited from my bank account. It was a small amount of - dollars. I contacted my bank and they quickly put the money back into my account. The bank and I agreed that the account numbers were just - digit different and the customer 's signature overlapped that digit to make it to look like an - instead of a -. On - -, - the same thing happened again. The same customer presented a - dollar check for cash.with the signature overlapping that same digit to make it look like an eight.This time I was given an overdraft fee of $35.00 plus the $20.00 check amount debited from my account. The bank again said this was an error and quickly took the overdraft fee off and promised to put the $20.00 back into my account within 24 hours. The first time this happened, I would say it was a mistake of the teller. It would almost be impossible for this to happen again with the signature covering that same digit to appear as another digit. I believe someone is taking small amounts of money from customers at my bank. Please look into this. This bank is Astoria Bank, - - -, -, New York -.