TransUnion Credit Reporting Complaint

Unable to get credit report/credit score problem getting my free annual report

TransUnion Credit reporting department,

Unable to get credit report/credit score Problem getting my free annual report California

I requested my - free credit reports online, and since I could n't answer the questions they gave online, I was instructed to fill out a form and mail it in. I got my - and - reports quickly in the mail, but got a letter from Transunion saying that my current address did not match their records. Since I 've been at this address for four years, and have banking and other accounts at this address, that does n't make a lot of sense to me. However, they are asking that I not only provide my driver 's license, which has my current address and should be enough, they are also asking that I provide them copies of another document such as a cancelled check, bank statement, pay stub, etc. Asking me to provide financial information to prove my address makes no sense to me.

TransUnion customer in California
Jan 15, 2016

* Source: CFPB Complaint Database

TransUnion response to complaint:
Closed with non-monetary relief

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