Non-federal student loan Dealing with my lender or servicer having problems with customer service
Navient Solutions, Inc. Student loan department,
Non-federal student loan Dealing with my lender or servicer Having problems with customer service California
My spouse and I called Navient on -/-/16 to ask if we can lower repayment amount. They ran our credit report without our consent. They said, " I am running your credit '' after the action. At that time, I did n't say anything, but they should have asked me before the action.
Navient Solutions, Inc. customer in California
Jan 16, 2016
* Source: CFPB Complaint Database
Navient Solutions, Inc. response to complaint:
Closed with explanation
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