Shellpoint Partners, LLC Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

Shellpoint Partners, LLC Mortgage department,

FHA mortgage Loan servicing, payments, escrow account North Carolina

I noticed that my mortgage company - Shellpoint Mortgage New Penn Financial ) - did n't paid my 2015 property taxes to - County Tax Office, - NC. As a result the status became delinquent and I'am very concern that, this negative information may damage my credit. I contacted my mortgage company and they said, the taxes were disbursed on - -, 2015. Why then it does n't show on the County Tax website? I sold my house recently, and at the closing, the attorney informed me that my property taxes were not paid by Shellpoint Mortgage and as a result the closing attorney office will hold the check for the property taxes until it show that are paid. What should I do? Please help.

Shellpoint Partners, LLC customer in North Carolina
Jan 07, 2016

* Source: CFPB Complaint Database

Shellpoint Partners, LLC response to complaint:
Closed with explanation

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