BBVA Compass Bank Account Or Service Complaint

Checking account Deposits and withdrawals

BBVA Compass Bank account or service department,

Checking account Deposits and withdrawals Florida

BBVA Compass froze my account without notice after cashing a fraudulent check because they did n't do their due diligence and verify funds availability of the check ( POLICE REPORT FILED ON WEDNESDAY, - -, 2015 WITH THE - SHERIFFS OFFICE IN -, FLORIDA ). Further I was not notified in any way about my account being frozen or the fact that they are going to hold my employer based direct deposit and all other accessible funds on my account, which has placed my family in dire financial constraints even for basic necessities. All of this was without knowledge to me of what the bank was doing with my account/ my funds. All of which violations of Regulation E, Graham Leach Bliley Act, Dodd-Frank Act and financial acts relative to full disclosure given on actions taken by financial accounts to consumers.

BBVA Compass customer in Florida
Jan 01, 2016

* Source: CFPB Complaint Database

BBVA Compass response to complaint:
Closed with explanation

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