Citibank Prepaid Card Complaint

Citibank Prepaid card department,

Gift or merchant card Fraud or scam Arizona

In - 2014 - gift cards I purchased at Home Depo each for $500.00 for total of $1000.00 ended up having a value of $0.00. The store told me the cards were used in California after I purchased them. I always had them in my possession and I believe there is big time fraud going on there with gift cards. My research says people maybe even the mgmt of this company gets the numbers on back of cards re inks cards then innocent people like me get ripped off after buying them for gifts. This was on TV news recently which is why I decided to pursue this a year later. These cards should be locked up etcc.. before selling but if Mgmt is involved that wont help ... ... ... I purchased other cards at different home depot and they were fine ... This - store is commiting fraud and they act stupid when its brought to there attention see letter.