Capital One Mortgage Complaint

Capital One Mortgage department,

Home equity loan or line of credit Loan servicing, payments, escrow account Virginia

In an effort to rapidly repay the HELOC, I sent Capital One - several - dollars over and above the monthly interest payment. On - occasions in the last 12 months, Cap One applied the payment to " this '' month 's interest, and to " next '' month 's interest. In - cases, they mistakenly credited my account with a couple dollars less interest and applied the rest to principle, then filed a 30-day late payment notice with the credit bureaus.