Ocwen Mortgage Complaint

Ocwen Mortgage department,

FHA mortgage Loan servicing, payments, escrow account New Jersey

My mortgage loan at Ocwen, was paid off on - -, 2015 through a title company at settlement. On - -, 2015, Ocwen took my normal monthly mortgage payment from my bank account ( even though it was paid off from the day before at settlement ). On - -, 2015 Ocwen sold off the mortgage to - I am looking for a reimbursement of my mortgage payment from - -, 2015 as well as the overage from the loan payoff. Ocwen can not talk to me because the " Sold '' the loan ( even though it was paid off before they " sold '' it ). - has no record of the payoff/overpayment because their system will not be updated for 3-4 weeks. All in all, I have no way of " stopping '' my auto deduct with the new company because I can not access my new account information and I have no one who can help me recover the extra loan payment taken as well as any overpayment of the " Payoff ''. I am in need of a refund, ASAP.