TransUnion Credit Reporting Complaint

Credit monitoring or identity protection problem with fraud alerts

TransUnion Credit reporting department,

Credit monitoring or identity protection Problem with fraud alerts New Jersey

Transunion allows opening of personal web site accounts ( no other rating agencies do ). My ID was hacked from my previous employer. Fraudster then opened Transunion web account with my info and then ordered a credit report for TU promotional rate of $1.00. Transunion then recorded these transactions on my credit report. After numerous contacts to Transunion, they refuse to notate these on-line inquiries as fraudulent, they keep saying they do not matter. There seens to be a systemic issue with Transuion - number one - they should not offer persistent web accounts to individuals - since most folks would never open them and it seems like a perfect opening for fraudsters. Number two, they should allow notation on these inquiries that clearly show their fraudulent origin.

TransUnion customer in New Jersey
Dec 01, 2015

* Source: CFPB Complaint Database

TransUnion response to complaint:
In progress

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