First National Bank of Omaha Bank Account Or Service Complaint

First National Bank of Omaha Bank account or service department,

Savings account Account opening, closing, or management Kansas

My husband died - -, 2015. We had a savings account that we deposited our monthly accruals into because it paid a higher interest rate. After - died I took a certified copy of his death certificate and the account was promptly put in my name since I was his POD. On - -, 2015 I successfully transferred $50000.00 into my checking account to pay for his funeral expenses and - quarterly taxes. I have also received - statements showing myself as owner of the account. On - -, 2015 I tried to transfer $5000.00 out of that account to pay bills. I no longer receive my husbands military pay or social security. I was denied access so I called customer service. I was told that the problem was " due to my internet browser ''. I called my local branch representative and was told that they " could n't find the signature card and needed to determine ownership ''. Shortly after - fell - - I visited the bank in person as we were each others power of attorney and verified all accounts and that I was in fact his POD. My husband had set up a trust for me naming First National Bank as trustees. My attorney and I fired them for several reasons. I feel like they are punishing me for relieving them of their trustee duties.