Alaska Commission on Post Secondary Education Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer don't agree with fees charged

Alaska Commission on Post Secondary Education Student loan department,

Non-federal student loan Dealing with my lender or servicer Don't agree with fees charged Washington

I have a student loan with Alaska Commission for Post Secondary Education from -/-/- that I have been paying on. If I got behind, I always caught back up. I filed for divorce in -/-/- ( I was a stay at home mom up until -/-/- ) so my account became delinquent and in default. In -/-/- I filed bankruptcy. Knowing my student loan was n't going to be discharged, I contacted ACPSE to setup a payment plan. They refused to work with me and said that I needed to pay $1800.00 order to be considered current ( $3800.00 total debt ). Obviously I could n't do that, I am a single mom of - just reentering the workforce. There was no way I could manage to do that. In -/-/- they turned the account over to collections. The collection company now is asking for $5800.00. I contacted ACPSE on -/-/- and stated I could arrange payment in full if they would be willing to work with me. They replied with " Contact the collection agency to settle your debt ''. I would like to get this account settled and paid but I ca n't pay $5800.00.

Alaska Commission on Post Secondary Education customer in Washington
Nov 19, 2015

* Source: CFPB Complaint Database

Alaska Commission on Post Secondary Education response to complaint:
Closed with explanation

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