Lender Live Mortgage Complaint

FHA mortgage Loan modification,collection,foreclosure

Lender Live Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Minnesota

I became behind on my mortgage payments due to loss of income in the home. In - 2015 I met with and discussed my options with a foreclosure program for my area. I filed the borrower response package to my mortgage lender per the suggestion of the the foreclosure prevention program. I received notice in mid - that in order to process the loan modification request they needed more verification 's, I sent in the requested verification 's via fax. I had n't been sent a decision of my request but found out on - -, 2015 that my home had been sold at a sheriff 's sale on - the -. I have researched what I did wrong and other than falling behind on my payments I followed the procedures that I was supposed to to prevent the sale of my property. Once the request for loan modification/ partial forbearance of my FHA issued loan the foreclosure process should have been suspended until they fully processed the request. I also was not given a chance to appeal their supposed denial of my request because I did n't receive the denial. According to the law I was n't given the opportunity to save my home like I should have been able to. Since the request for loan modification I have been setting aside what would have been my loan payments in good faith that my situation would be given the consideration that it is supposed to under the law. I would like assistance to get the sale overturned and the full opportunity to save my home.

Lender Live customer in Minnesota
Nov 15, 2015

* Source: CFPB Complaint Database

Lender Live response to complaint:
Closed with explanation

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