Round Point Mortgage Mortgage Complaint

Round Point Mortgage Mortgage department,

Conventional fixed mortgage Settlement process and costs Illinois

I recently refinanced my home mortgage. The payoff exceeded the balance of the note by $2000.00. The loan paid off was serviced by Round Point Mortgage Servicing Corporation. The loan was paid in full on -/-/2015. As of today I have not received the balance of the overpayment nor have i received a date as to when I will receive my funds. I have spoken to RPM 's customer service and have yet to be the beneficiary of any of their promises.