Wells Fargo Mortgage Complaint

Wells Fargo Mortgage department,

VA mortgage Loan servicing, payments, escrow account Virginia

My bank -, via web pay bill, paid my mortgage to Wells Fargo on - - 2015. For over a year Wells Fargo had received payments via this method and applied the funds to my mortgage. This time Wells Fargo did not apply the funds to my mortgage but instead somehow misplaced and lost the payment. It took nearly 5 weeks for Wells Fargo to locate and return the money. Meanwhile I had to pay my mortgage again as to not be late on my payments. Wells Fargo refused to pay any interest on the money they held and did not compensate me for the over drafts on my account due to having to pay my mortgage - in one month.