Navient Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer having problems with customer service

Navient Student loan department,

Non-federal student loan Dealing with my lender or servicer Having problems with customer service Minnesota

was getting mortgage to buy a home. loan from navient showed up on credit report. says i owe - dollars. they said it was for when i went to - collage in 2005. i sent paper work to them showing i did not go there. was then taken off my credit reportwith not that is was not my loan.then when we went to close on house it was back on reportso my mortgage was canceled and didnot close on house.sent paper to navent show that it was removed from credit report and ask how this happened. it now says dispute is resolved and customer does not agree on my credit report. this is all messed up and should be gone. this loan was also listed on my bankruptcy and have been told that since it is a private loan it should have been discharged

Navient customer in Minnesota
Nov 05, 2015

* Source: CFPB Complaint Database

Navient response to complaint:
Closed with explanation

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http://www.navient.com/
(302) 283-8000
123 S Justison St Ste 300
Wilmington DE 19801
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