Other bank product/service Account opening, closing, or management
USAA Savings Bank account or service department,
Other bank product/service Account opening, closing, or management Wisconsin
Soon after I filed for Bankruptcy, I was denied full access to the USAA website with the words According to our records you filed bankruptcy and we can not collect certain debts. To obtain access to your existing accounts you may log on by clicking proceed below. '' Printed in red every time I attempt to log in. I am then redirected to a stripped down version of the website, basically a mobile site, with my full account information including full account numbers visible to the public when I check on my existing accounts. They claim, they do this to limit the possible chance of USAA accidentally extending further credit to those who filed bankruptcy. I call that a lack of professionalism and they make their members pay for USAA 's inability to perform a minor task as USAA can accurately access any current or future member 's credit worthiness via the credit reports, as that is what they are used for ; they do not need to limit access and further humiliate their membership in such a way and continued practice will result in Discrimination charges against USAA. As they seem to be punishing anyone for falling on financial hardship and not being able to pay their debts.
USAA Savings customer in Wisconsin
Nov 02, 2015
* Source: CFPB Complaint Database
USAA Savings response to complaint:
Closed with explanation
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