Amex Debt Collection Complaint

Credit card Improper contact or sharing of info talked to a third party about my debt

Amex Debt collection department,

Credit card Improper contact or sharing of info Talked to a third party about my debt Pennsylvania

Company called family members disclosing information about debt and threats of consequences. AME- should NOT be calling my parents at all at this point! Normally they are only allowed to contact a - party - time and only to obtain current contact information and not to discuss ANY details of the debt and certainly not to collect it from anyone other than the account holder. Calling repeatedly is technically illegal and very much against FTC guidelines according to the FDCPA ( Fair Debt Collection Practices Act. )

Amex customer in Pennsylvania
Oct 31, 2015

* Source: CFPB Complaint Database

Amex response to complaint:
Closed with explanation

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Contact Amex

https://www.americanexpress.com/
800-528-4800
P.O.Box 981540
El Paso TX 79998
Amex
Amex

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