Review and analysis of over 31 complaints against Amex
Amex consumers have reported over 31 official complaints related to Improper contact or sharing of info. Out of the 31 consumer complaints against Amex, 29% were disputed by the consumer (i.e. the consumer was not happy with how Amex responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Amex resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 19% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
Amex Debt collection improper contact or sharing of info talked to a third party about my debt December 10, 2015 - American Express has turned my debt over to a debt collector in -. This company has called various telephone numbers associated with the account ( including private cell phone numbers and work numbers ), has not identified who they are, but has discussed my debt with those who answer the numbers. They have called me personally claiming to be from American Express and ask for personal information including address, birthdate, and social security number - which I do not give. I have told them I will deal directly with American Express yet my friends, family, and I continue to get phone calls ... |
Amex Debt collection improper contact or sharing of info contacted me after i asked not to December 10, 2015 - - keeps calling me at work eventhough I have told him not to. They call me on my cell multiple times a day. ... |
Amex Debt collection improper contact or sharing of info talked to a third party about my debt October 31, 2015 - Company called family members disclosing information about debt and threats of consequences. AME- should NOT be calling my parents at all at this point! Normally they are only allowed to contact a - party - time and only to obtain current contact information and not to discuss ANY details of the debt and certainly not to collect it from anyone other than the account holder. Calling repeatedly is technically illegal and very much against FTC guidelines according to the FDCPA ( Fair Debt Collection Practices Act. ) ... |
Amex Debt collection improper contact or sharing of info talked to a third party about my debt June 9, 2015 - AMERICAN E-PRESS has reported negative remarks on my Credit Report regarding a pending debt. I have not been presented with some practical solutions to resolve this issue. ... |