Discover Credit card department,
Discover has been charging me 29.99 % interest for the past five years, because I made a late payment in -/-/-. Since that time, I asked them to lower the interest, and they did for a brief, temporary period, but then they returned it to -. They explained that they had '' to raise it again because lowering it was just temporary. Since that time, my daughter was diagnosed with an -, I lost my job, and I sustained -. I was unemployed from - to - of this year ( I am - ). When I explained to Discover that I was struggling to meet their very high interest payments because I 'd lost my job, they replied that if I 'd lost my job, I was a worse credit risk, which was all the more reason they should leave my interest rate at the highest level. I ca n't imagine that charging me this rate over this period of time is legitimate.
Discover customer in Indiana
Oct 12, 2015
* Source: CFPB Complaint Database
Discover response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.discover.com/ |
Phone | 224-405-1747 |
[email protected] | |
Address | P.O. Box 30943 Sale Lake city UT 84130 |
Discover | |
Discover |
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