Stonegate Mortgage Corporation Mortgage department,
VA mortgage Settlement process and costs Oregon
In the middle of refinancing our VA mortgage, our current mortgage servicer ( Stonegate Mortgage ) contacted us and promised to beat any offer we had to refinance through someone else. We provided Stonegate with the Good Faith Estimate we were working with and they gave us a better Good Faith Estimate giving us a rate of 3.625 % and them contributing all of the funds for closing costs. After providing Stonegate with all of the documents they delayed several weeks ( causing the rate lock to expire ) and are now saying they can only give us a 3.75 % interest rate and that we will have to come in with several - dollars for closing costs.
Stonegate Mortgage Corporation customer in Oregon
Oct 09, 2015
* Source: CFPB Complaint Database
Stonegate Mortgage Corporation response to complaint:
Closed with non-monetary relief
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