PNC Bank Bank Account Or Service Complaint

Checking account Account opening, closing, or management

PNC Bank Bank account or service department,

Checking account Account opening, closing, or management Arizona

I had a virtual wallet account with PNC Bank which i opened during end of - 2015. As per the customer service and branch person 's instructions I was told that I need to maintain a combined balance of $2000.00 into all my accounts ( spend, growth and savings ) - which i did to avoid any service charges. On - and - there are deductions of $15.00 from my Spend account - why? I remember speaking to customer service last time that I need to maintain $2000.00 as a combined balance in my - account ( all across my - account with PNC bank - - which i did. then why the deductions??? It 's in name of some calculated service charge type pr ''. And moreover when PNC have my contact details on file ( with alerts and notifications ) - email as well as phone # why did n't PNC called me up in case you are going to levy these kind of charges? They have made this - account so confusing ... just to make money out of the customers by hook and crook.

PNC Bank customer in Arizona
Oct 01, 2015

* Source: CFPB Complaint Database

PNC Bank response to complaint:
Closed with explanation

Consumer disputes how PNC Bank handled their complaint

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