Webster Bank Bank Account Or Service Complaint

Other bank product/service Account opening, closing, or management

Webster Bank Bank account or service department,

Other bank product/service Account opening, closing, or management Arizona

I worked for - from -/-/- to -/-/-. I had the HSA account with them. HSA account was maintained by : HSA Bank--, WI --Customer ServiceEnglish : ( - ) --It was never told to me by - or - ( website via which we hold the hsa account and do various transactions ) and by this HSA bank itself that they are such a high maintenance bank. When i left - - i contacted them ... they told me if i keep the account with them-they will be charging me $6.00 per month ... I had a healthy balance of more than $3000.00 always with them so obviously they were making money ... and they pay worst of the interest rates ... if somebody goes to investing ... .they will charge heavily for that ... .finally when transferred the money out of from them into my new HSA account - they charged me $25.00 for that ... i asked why you are charging me $25.00 ... they said that they have a lot of maintenance things to do ... .etc ... when i asked who is governing body ... they said OCC ... so i do n't whether it is OCC or CFPB.

Webster Bank customer in Arizona
Sep 27, 2015

* Source: CFPB Complaint Database

Webster Bank response to complaint:
Closed with explanation

Consumer disputes how Webster Bank handled their complaint

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