Amex Prepaid Card Complaint

Amex Prepaid card department,

Other special purpose card Fraud or scam Pennsylvania

After buying a - rebate eligible product from -, I filled out all the necessary rebate forms and my rebate was approved. I wait the time to receive the card. AME-/- never sent the gift card or was sent back to them by USPS. The rebate terms clearly state a fee only AFTER receipt by the cardholder. " a $2.00 monthly service charge applies but is waived for the initial four ( 4 ) months after receipt by cardholder. " -I see this as fraud since when I called AME- they inform me of the fee and refuses to issue the card in the full amount. Instead I am to be sent a new card with $2.00 less. I asked for a check but was refused also ( as expected ). To further this, the - product that was purchase is an online storage service for 1 year that no longer provides the service.