Capital One Credit Card Complaint

Capital One Credit card department,

Billing statement West Virginia

# 1 ... Between -/-/- and -/-/-, your credit limit/high balance was $320.00 --ISSUES ... ... ( # 2 ... 30 days past due as of -/-/- ) ... .on my Capital One Credit Card. # 1. Concerning the above statement : I lived in -, ( where the MAIL Service is NOT SO GOOD ... often NOT AT ALL )! Did ''NOT '' or never did get ANY STATEMENT or NEW CR EDIT CARD, from Capital One, ( after - , sold my Account to Capital One Credit Cards ). I lived in -., from, -/-/-, until -/-/-. I DID NOT GET ANY STATEMENTS FROM ''CAPITAL ONE ''. DESPITE ''NOT '' receiving any


( had a Hospital Bill of almost $ 4,000-Thousnad Dollars ). This is the reason I was LATE with the -/-/- PAYMENT for my Capital One Credit Card. Because I was in the Hospital, ( - ). Stayed in the Hospital for 6-Days, at - -, -, -. Due to my Hospital stay, ( actually I had forgotten about making my Capital One Credit Card payment ). I thought I had already scheduled this to go out. I was wrong! But once I realized this ... ... -/-/-, I MADE NOT ONE BUT 2-PAYMENTS FOR -/-/-. Despite this ... ... THE COMPANY ( CAPITAL ONE ), PUT ON MY CREDIT REPORT, THAT I HAD BEEN LATE ... .. ( which was TRUE ). But there was a REASON ... .. ( ''NOT '' an Excuse )! I called CAPITAL ONE, asking them to REMOVE my LATE PAYMENT ... ( as this was the only time I had EVER BEEN LATE, with ANY PAYMENTS, to them. ***CAPITAL ONE, told me that they were going to HAVE THIS REMOVED*** ( THE LATE PAYMENT, -/-/- ... ... TO DATE THIS HAS ''NOT '' BEEN DONE AS OF YET? Hopefully, Capital One, with get this request accomplished. As all --Credit Agencies are reporting my Capital One Credit Card ( as being late over 30-Days, in -/-/- ). # - ... .Please REQUEST that CAPITAL ONE, & ALL - AGENCIES .... ( TAKE OFF MY LATE PAYMENT OF -, -/-/- ). Due to my Hospitalization, at - -, in -, -, ( for 6-Day 's -/-/- ), PLUS ''NOT '' RECEIVINGANY STATEMENTS whatsoever, when I lived in -/-/- , from -/-/-, until my return in -/-/-. Thank you for your help concerning me trying to get my Credit in order. Respectfully, -