NetSpend Corporation, a TSYS Company Bank Account Or Service Complaint

Checking account Account opening, closing, or management

NetSpend Corporation, a TSYS Company Bank account or service department,

Checking account Account opening, closing, or management Idaho

The online website account history shows that the account balance is positive by US mathematical standards, yet Netspend Corporate managers/representatives say that it is Not their standards. For instance ; Here is what my balance on the website will show to me is the balance is $10.00 ( - dollars ) ; Balance ( $10.00 ). However this example is actually a Negative balance. If it was a Negative balance it show show or read as follows ; ( - $10.00 ). I talked to a representative of Netspend and they told me that on their side of the website it shows a Negative but not mine. This is Fraud and misrepresentation of facts. It is a trick to get extra fees from customers/consumers, because each time they make payments with a Negative balance that they think is Positive, they get charged fees like I did.

NetSpend Corporation, a TSYS Company customer in Idaho
Sep 10, 2015

* Source: CFPB Complaint Database

NetSpend Corporation, a TSYS Company response to complaint:
Closed with monetary relief

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