Other (phone, health club, etc.) Improper contact or sharing of info talked to a third party about my debt
National Credit Adjusters, LLC Debt collection department,
Other (phone, health club, etc.) Improper contact or sharing of info Talked to a third party about my debt Virginia
I had accounts with - jewelers that were included in a bankruptcy -/-/-. - creditors filed claims and received some payment. The bankruptcy was later voluntarily dismissed. I received a call from a courier '' working for the state '' from a number with no caller ID several weeks ago. The courier needed me to be at home or work - with pictured ID to serve legal documents. '' I was referenced to a phone number in NY. When I called this number I was connected to - '' who told me my account had already been
legal papers. '' In a panic, I paid - and made arrangements to pay the entire balance ( over - - in - hours from my checking account. I was told I would need to sign a document forwarded to me via email to authorize this payment. I received the document, but DID NOT SIGN it as I am unsure as to the application of payments that were made through the trustee. To my surprise, the collection agency - - ) withdrew over - from my checking account without the signed consent. They money was promptly returned to the account by the agency after a fraud report was filed with our bank. Several days later, chris '' from the collection agency called my husband directly and went through the details of the - account. My husband was never an authorized party on this account. It was NOT joint and - had no authorization to discuss my account with anyone else. This is a violation of my privacy. Again, there was a representative of the state '' who refused to identify themselves who had legal papers to serve at my home or place of employment -. After these incredible unscrupulous ( if not illegal ) collection actions, I was shocked today to discover National Credit Adjusters had listed these - accounts on my credit report. - show a date opened of -/-/- with a - reporting -/-/-. - these listings make an old pre-bankruptcy account -/-/- look current. When I called National Credit Adjusters I was told that these accounts belong to them, but were out sourced '' -. When I stated the experience with -, a very rude individual stated that - was not the same as the agency that deducted money without authorization or discussed details of my account with someone other than myself. The customer service representative kept saying if that is true tell me their phone number. I am not sure why there are so many different names involved with this account. - National credit adjusters, -, - - -. I am also certain that these collection tactics can not be legal
National Credit Adjusters, LLC customer in Virginia
Sep 08, 2015
* Source: CFPB Complaint Database
National Credit Adjusters, LLC response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.ncaks.com/ |
Phone | (888) 768-0674 |
https://ncaks.worldsecuresystems.com/contact.htm | |
Address | 327 W 4th - P.O. Box 3023 Hutchinson KS 67504 |
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