BB&T Financial Mortgage Complaint

BB&T Financial Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Georgia

In - I sent a complaint to BB & T, because after two years of responses to my RESPA QWRs from - - - ( - ). they have written to me that the custodial bank for my foundational loan documents are in -. In - of 2015, - wrote in a CFPB response that BB & T is now the custodial bank. I then sent a complaint to BB & T on the CFPB web page. BB & T immediately sent it back to the CFPB stating they had no account in my name. After sending another complaint to -, they recently responded with the attached letter. In that letter, in paragraph -, they claim once again that the custodian of the Loan is Branch Banking and Trust Bank. I also filed a complaint to - ( - ) - this past summer, and they are still researching and trying to figure out how to respond. Does BB & T still deny they are the custodian? Is BB & T for some reason allowing - to use them as a decoy? I do n't understand why the servicer and the banks including -, - -, -, and now BB & T continue to give me the run around on a few simple questions.