TCF National Bank Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

TCF National Bank Bank account or service department,

Checking account Problems caused by my funds being low Minnesota

TCF Bank charged my account an overdraft fee totaling $180.00 dollars. How can they charge an overdraft fee for each small purchase around $5.00. Is it not more reasonable to charge an overdraft fee to your account at midnight if you account is overdraft rather than charging $35.00 on every small transaction that happened in the day. While it is a good idea to keep track of your current balance, TCF does not have a customer friendly services online and on their app. For instance, their website is so confusing and asks for multiple secret questions everytime I try to log on. I have checking accounts with other banks and when I go overdraft in the day, they send a notification to my email, and regardless of how many transactions I charge to my card they do n't charge the overdraft fee of $35.00 to my account if I make sure I deposit cash into my checking account before the daily deadline around -. I have to say that TCF Bank representatives were totally eager and indifferent about charging their customer $84.00 dollars for going overdraft by $10.00. I was dismayed by their customer service and how they treat their customers with contempt. I have since closed my checking account with TCF Bank.

TCF National Bank customer in Minnesota
Sep 03, 2015

* Source: CFPB Complaint Database

TCF National Bank response to complaint:
Closed with explanation

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