BB&T Financial Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

BB&T Financial Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Ohio

I have filed at least - HAMP applications and sent them to BB & T and they continue to charge me late fees and leave me hanging so that they can rack up fee after fee and deny me a HAMP loan based on me not resolving my hardship, if I was able to resolve my hardship I would n't need a HAMP loan. This is not a HAMP guideline and I feel they are denying me so they can run up as many fees as they possibly can. I 've been feed to death for at least the last 2 years and it just continues and I just keep getting denied and then they keep sending me letters telling me they value my business, well I would value someones business too if I could fee them to death and leagally make them pay me those fees.

BB&T Financial customer in Ohio
Aug 10, 2015

* Source: CFPB Complaint Database

BB&T Financial response to complaint:
Closed with explanation

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