Checking account Account opening, closing, or management
SunTrust Bank Bank account or service department,
Checking account Account opening, closing, or management New Jersey
Suntrust Bank I applied online to get a bank account and it was approved and opened up. About a week or so later I received a letter from the Back office department stating that the account will be closed due to information reported with - - Services. So I left it at that knowing the account was going to be closed and I would have to find a bank somewhere else. Now a few years later I start to clear my credit and pulled and asked for a Consumer report from - and Suntrust Bank has me listed as Non-Sufficeint Fund ( NSF ) Activity and is reporting that I owe them $84.00. Now I called the customer services and they stated my account was charged several return check fees and that I had to pay and they would update - and - - Systems. What?? How can you do that when you told me the account was not going to be left open because you closed it due to reported information from - - Services. Such a - double standard
SunTrust Bank customer in New Jersey
Aug 06, 2015
* Source: CFPB Complaint Database
SunTrust Bank response to complaint:
Closed with non-monetary relief
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