BB&T Financial Mortgage Complaint

Home equity loan or line of credit Loan modification,collection,foreclosure

BB&T Financial Mortgage department,

Home equity loan or line of credit Loan modification,collection,foreclosure Georgia

I had a home equity line of credit on my personal home with BB & T. Around 2010 I got behind on a few payments but then I was able to pay the account off and so the account was closed. The credit reports report the status on the account as paid and closed in 2010, but also report incorrectly this account as a FORECLOSURE that is incorrect and affecting my credit. I submitted a correction request with the credit reports but had no luck and the Bank BB & T refused to make the correction and they have NO prove that the home was foreclosed because I paid it off ( as the 3 credit bureaus report the account paid off, balance = 0 and closed.

BB&T Financial customer in Georgia
Jul 28, 2015

* Source: CFPB Complaint Database

BB&T Financial response to complaint:
Closed with explanation

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