TransUnion Credit Reporting Complaint

Unable to get credit report/credit score problem getting report or credit score

TransUnion Credit reporting department,

Unable to get credit report/credit score Problem getting report or credit score Florida

I subscribe to - - which is a joint venture of Trans Union and -. I am presently applying for a refinance mortgage on my primary residence with a local lender. The lender asked me, what is your credit score ''? I pulled - - ( screen shot provided ) from my smart phone and I responded - and - - Trans Union and - respectively ''. Lender pulls my credit and the scores are - Trans Union a - point difference and - - a - point difference. These companies are misleading consumers with incorrect credit scores which in the end impacts the pricing on my mortgage. By the way, both the screen shot and credit pull was done the same day - - -, 2015. Requiring accurate credit scores to be reported to the consumer without large differences should be an absolute requirement of the credit bureau repositories.

TransUnion customer in Florida
Jul 22, 2015

* Source: CFPB Complaint Database

TransUnion response to complaint:
Closed with non-monetary relief

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