Shellpoint Partners, LLC Mortgage Complaint

FHA mortgage Application, originator, mortgage broker

Shellpoint Partners, LLC Mortgage department,

FHA mortgage Application, originator, mortgage broker Florida

Worked with a Mortgage Broker for New Penn Financial to finance a home through FHA since -/-/-. Received a pre-approval letter -/-/- contingent on credit, income verification and proof of closing funds. Found a home and entered into contract -/-/- with an extension to close on -/-/- per Seller 's request. On -/-/-, after being on three weeks of leave the Mortgage broker states HUD declined application because I was never qualified to begin with. Lost Escrow Down Payment because Mortgage Broker failed to furnish commitment letter/Loan Approval within 30 days of contract. Lost Home Inspection and Appraisal as I never would have paid for these contracts had I known I was not qualified. I was promoted - officially -/-/- which is less than one year requirement for income data. Per mortgage broker HUD stated they would have made a 6 month - s ) exception therefore it was no surprise of my financial situation. I had everything on track to close even saving twice the closing cost only to find out I was never qualified. I sent a certified letter requesting reimbursement of money lost and have yet to receive acknowledgement of receipt of letter. Please help.

Shellpoint Partners, LLC customer in Florida
Jul 20, 2015

* Source: CFPB Complaint Database

Shellpoint Partners, LLC response to complaint:
Closed with explanation

Consumer disputes how Shellpoint Partners, LLC handled their complaint

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