BBVA Compass Bank Account Or Service Complaint

BBVA Compass Bank account or service department,

Checking account Problems caused by my funds being low Louisiana

I have an account with BBVA Compass. Appears they charge fees whenever they decide to. I was charged $10.00 from my account without them giving me an actual date. So I tried to call them today with 8 attempts, either I was disconnected from the robot call or someone from offshore. My account is set to speak with only someone in the United States. However these people refused to transfer my call. I 'm very disappointed with how BBVA handles banking for their customers and the phone reps should be educated on what the customer request. Their attitudes are horrible.