Ally Financial Inc. Consumer Loan Complaint

Vehicle lease Taking out the loan or lease

Ally Financial Inc. Consumer loan department,

Vehicle lease Taking out the loan or lease Rhode Island

When the lease on my Jeep Liberty expired I turned-in the vehicle to - - - in -, RI. The vehicle was inspected by the salesman, -, and it was found to be undamaged. About five days later, the vehicle was moved to another location and inspected by an Ally Financial ( financiers of the lease ) representative who found scratches and gouges on the vehicle that were not there when I turned-in the vehicle to - - -. The salesman, -, called Ally and disputed their findings. Ally called me this morning and said that are not going to wave the $350.00 they are demanding and are threatening me with adverse action to my credit score.

Ally Financial Inc. customer in Rhode Island
Jul 13, 2015

* Source: CFPB Complaint Database

Ally Financial Inc. response to complaint:
Closed with explanation

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Contact Ally Financial Inc.

https://www.ally.com
704-444-7824
[email protected]
P.O. Box 380901
Bloomington MN 55438

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