Credit card Cont'd attempts collect debt not owed debt is not mine
Capital One Debt collection department,
Credit card Cont'd attempts collect debt not owed Debt is not mine California
I have been receiving incessant phone calls from Capital One, for a man named - -, who owned the telephone number before me that I now have. I have told each representative that I have spoken to, that I do not know - -, he does not live in my home, and that I now have the phone number that was once associated with - -. Each representative has assured me, there have been at least -, that the number would be taken out of the system and I would no longer receive phone calls for the debt. However, I still continue to receive the harassing telephone calls. I told every representative that if I received another telephone call I would file a complaint, and no one is taking me seriously, or taking the necessary steps to remove my telephone number from their database.
Capital One customer in California
Jul 09, 2015
* Source: CFPB Complaint Database
Capital One response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.capitalone.com/ |
Phone | (703) 720-1000 |
[email protected] | |
Address | 1680 Capital One Dr McLean VA 22102 |
Capital One | |
Capital One |
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