PNC Bank Bank Account Or Service Complaint

PNC Bank Bank account or service department,

Checking account Account opening, closing, or management Arizona

On - -, 2015 - I opened a PNC bank - account in their - - IL branch. This account is very complex to understand - two underlying checking accounts and - savings account all associated with each other but not very well or at least customer is not fully aware how they works. I had a $200.00 cash back promotion code that was also applied. As per the terms and conditions - i need to have $2000.00 as direct deposit and one Bill pay from this account within - days. I did fulfilled it - - bill pays and two direct deposits worth more than $2000.00 also. But it seems PNC bank has some other plans - not to honor their words and give me $200.00 promotional bonus. Now branch folks are telling me that i should have used my other checking account to do the bill pays and they are claiming that they made it clear on the email also ... which i have been telling from day one ... it 's one account for me and somewhat complex to understand. Moreover it 's very difficult to understand the online website and even navigate thru it-i am using


tricked me and charged me overdraft fees of $35.00 also even when all these - accounts were connected/associated with each other and there was enough balance in the overall account. Later when i reached out to them-they remove the overdraft fees. As and when i go to that branch-they are trying to sell more and more stuff to me rather than helping me understand this complex PNC - '' account.